Silk Browser Problems

Silk Browser is Amazon's proprietary software built specially for Kindle Fire and Fire TV. Launched in 2011, it is powered by Amazon Cloud technology and It uses Bing as a default search engine. It comes preinstalled on all Fire devices and works out of the box without much customizations. Users can browse internet on Silk Browser just like any other browser, it even works faster than others on Kindle Fire devices. If you are facing issues while using your Silk Browser on Amazon Kindle? Don’t worry, these problems can be fixed easily.

Amazon Kindle Silk Browser Problems

Although Silk Browser is built on a very robust platform but still there are few issues being faced by Kindle Fire users every now and then. Here are the most common problems with their solutions.

Can't Find Silk Browser On Kindle Fire

Silk Browser is a part of Kindle Fire, if you can't find Silk Browser on Kindle Fire or Silk Browser icon is missing from the home just go the Apps and look there. You need to very careful while searching, it’s a tiny icon and you might not see that if you are in hurry. It can't be removed from Kindle Fire but there are chances someone just deleted the shortcut from the home screen.

Silk Browser Disappeared From Kindle

As said earlier it cannot be deleted from Kindle, it's just a shortcut that can be removed from the Home, but it will always be there on your Kindle Fire. If Silk Browser disappeared from Kindle Fire, try searching in your Apps first and if you cannot locate it, reboot your Kindle Fire by pressing the power button for 40 seconds. As soon as your device is powered on again, you will be able use Silk Browser again.

Amazon Kindle Silk Browser Problems

Amazon Silk Browser Not Working

It might be a hassle if the Silk Browser won’t Open or Silk Browser Crashing continuously. Well, that’s easy to fix. You need do is to clear the cache and cookies. Follow these steps to fix Silk Browser Problems on Kindle Fire:

  1. Go to the browser's history.
  2. Next, you tap the Trash icon.
  3. Then, you can select Cookies and the Site Data. From here, you can see the Cached Images and other files. You make sure that no other things are selected to make the process a success.
  4. Now you tap the Clear Data.
  5. You swipe on the left part and choose Settings.
  6. After this, you can type Advanced and then Site Settings.
  7. Last, you make sure  these are all selected:
  • The camera is Ask First
  • Location is Blocked
  • Cookies are Allowed
  • The microphone is Ask First
  • Pop-ups are Blocked
  • Media Autoplay is Allowed

Connect Your Device to Wireless Network

Don’t rush the solution process if your wireless connection is not stable. You can’t use any web browser if your Kindle device does not have internet connection. So the first thing is to Connect Kindle to WiFi network of your house or office. You can also use public WiFi networks if available.

Turn Off Parental Controls

Some apps on your Kindle Fire device won't work if the Parental Controls are not off. So, you swipe on the top part of the screen and select Settings. Then, you press Parental Controls and turn it off. You can also Reset Kindle Parental Controls Password. The password you would type is different from your PIN or screen password. Parental controls might also affect Silk Browser's functionality to try after turning it off.

There are also sites that offers you compatible apps for the Silk Browser. You can check this on Amazon Kindle Support and have the best results. Also, you have to take note that not all websites are compatible with the reading view. So, you have to make sure the Reading View is compatible with the website. Silk Browser problems have simple solutions, it’s up to you to apply them. You need to follow the above mentioned guidelines carefully to get a success. Come and give it a try now!

Rate Your Experience!
[ Ratings: 4.6 From 30 Kindle Users ]
Fix Silk Browser Problems Amazon Kindle Fire (866-947-8499)
Tagged on:


7 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
7 Comment authors
Karen L PurcellLeon KershawKathy longUna GilbeyDeevadeb Recent comment authors
newest oldest most voted
Karen L Purcell
Karen L Purcell

There’s no trash icon or 3 bars. Internet working, try to open website and it just blinks

Leon Kershaw
Leon Kershaw

Can someone tell me how to export bookmarks from Silk browser to an HTML file?

Kathy long
Kathy long

Why can’t I copy a link from silk? It will only let me put on my desktop,bookmark or share.

Una Gilbey
Una Gilbey

I am unable to watch video posts on facebook on my kindle fire hd


Have no sound in videos using Silk browser. How do I fix?

Edith Knisell
Edith Knisell

I have been playing Gardenscapes for months. Since yesterday it won’t connect to FB because it says it is not a secure connection even though it is. It is also telling me that Silk Browser is no longer supported on my Kindle version.


In the silk browser search box there is a little magnifying glass. When I start to type, this changes to a little world shape and a sort of ‘predictive search’ gets entered for me. For example, if I type in the letters g and i for giraffe, it puts in a huge address for gites de france, which I looked at at least a year ago! This stops if I clear my browsing history, but only temporarily. How do I rectify this?

error: Content is protected !!