Whatever your views on the whole Amazon Kindle Fire vs. paper books debate, you have to admit that Amazon has hit it out of the park with their flagship sleek and smooth reading device. Considering the waves that it has made in recent years, it is only fair that we take a step back and analyze this intriguing Kindle gadget. Nowadays, the name Kindle Support is synonymous with a successful technology company and booming capitalism. It started out merely as an online market for books with a very simple interface way back in 1994. Now, of course, we know that Amazon is anything but humble.

For the uninitiated, it is essentially electronic commerce and cloud computing company that revolutionized the concept of shopping by bringing it to the Internet. It is based in Seattle, Washington and is spearheaded by founder and CEO Jeff Bezos, who is also incidentally the richest man in the world with a staggering net worth of $ 152.9 billion. Speaking of big numbers, Amazon is not only the largest online retailer in the world but is also the largest Internet Company in the world by revenue. It started out by monopolizing a specific market for Amazon Kindle Support and then proceeded to diversify into online retail overall, media and of course, consumer gadgets like Kindle Fire. Now Amazon is world’s largest ecommerce retailer having presence in many countries including United States and United Kingdom. Great Amazon Kindle Help for users is one of the many reasons behind the success for Amazon in United States.

A Look at Various Kindle Devices Available Today

The emerging trend of e-book readers has forced Amazon to launch multiple models of Kindle devices to suits and fulfill individual needs. Amazon wants that they should have different devices for different kind of users. That’s why Amazon has launched various devices such as Kindle Paper White, Kindle Voyage and Kindle Fire Tablet to its range. Each of these devices has been designed to cater a different kind of audience. First two models are solely designed to read e-books but the third one “Kindle Fire” is capable of delivering multimedia content as well. So let’s start and have a look at various Kindle devices that are available in the market today.

Amazon Kindle Fire Tablet

The Kindle Fire was first released by Amazon in 2011, and subsequent versions have been released for every year since. It is an electronic tablet that allows you to indulge in a whole host of activities, including accessing email, browsing the web, downloading and using apps, listening to music, watching movies (Amazon Prime members enjoy unlimited streaming of over 10,000 movies and TV shows) and yes, reading books. The first generation Kindle Fire Tablet released in 2011 was built by Quanta Computers, featuring a customized version of the Android OS called Fire OS. It weighed 14.6 oz and had dimensions of 7.5 x 4.7 x 0.5 inches as we got to know from Amazon Fire Tablet Customer Service. Kindle fire also had 8 GB worth of storage with 512 MB of RAM (this was boosted to 1 GB in the second generation). The display had all the hallmarks of an excellent visual output device of that time, as it was 7-inches long with Gorilla Glass and capacitive touch capability, while the processor was a 1.2 GHz dual-core Cortex-A9.

Amazon Kindle Fire Support

The Kindle Fire’s successor, Fire HD, was an improvement regarding storage (8-64 GB Flash) and the fact that it had a 1.3 MP HD front camera as well as Bluetooth and 4G LTE connectivity. Kindle Fire Tablet HD was followed by Fire HDX in 2013 with 7 and 8.9-inch models, improved RAM (2 GB) and camera (8 MP rear). 2014 was the first time a Kids Edition was rolled out, with 8 GB of storage and a 6 or 7 inches HD display. This was boosted to 32 GB storage and 8 inch HD display in the 2017 version. We suggest calling Amazon Fire Tablet Help Number if you want to know more about Kindle Fire Tablet. The latest in the Fire Tablet family is Fire HD 10’’ (released in 2017) which is equipped with an alluring 1080p display, 1.8 GHz quad-core processor, 2 GB RAM, 32 GB storage and Alexa hands-free for accessing all sorts of stuff in an exciting way.

Amazon Kindle PaperWhite E-Reader

The very first name of this Kindle gadget appears to be an attempt to conform to the traditional paper books which are slowly exiting the mainstream. Perhaps unsurprisingly, it is the online retail giant’s best-selling and most popular eBook reader by far, with everything the Kindle Fire has, and much more. The first generation of Kindle PaperWhite was released by Amazon Device Support in 2012, with a 6-inch display, a 758 x 1024 Ink pearl display and four built-in LEDs for superb illumination. Yes, the world finally got an eBook reader that they could use on the beach! Most versions had 2 GB of storage. Furthermore, this was the first device to track a user’s reading speed to predict when a chapter or book will be completed.

The second generation (also called PaperWhite 2) was released in 2013, and is certainly a step up from its predecessor; it has 25% better illumination that could be increased just by calling Amazon Kindle Support, smoother and faster page turns, higher contrast 212 PPI E Ink Carta display, and a faster processor (1 GHz).

Amazon Kindle Support Phone Number

The third generation was officially released in 2015 with much of the same, including the number of LEDs, size of the tablet and quality of the touchscreen. However, this one has improved accessible storage of over 3 GB, 300 PPI E Ink Carta display and longer battery life (21 hours, according to Kindle Fire Help itself). Furthermore, it is also the first Amazon product to feature their flagship Booker font, as well as an enhanced display of PDF files and a feature that enables translation on PDF text. As an interesting aside, Amazon also released a PaperWhite 3 “Manga Model” for the Japanese market in 2016. It has 32GB of storage, which is sufficient for storing 700 manga books! I’m no fan of manga, but I must admit I found this completely mind-blowing all the same.

All New Amazon Kindle Voyage

If “Kindle PaperWhite” was a nod to what used to be the conventional mode of reading, “Voyage” might just be a nod to journeying into the future of reading. The Amazon Kindle Voyage was released in 2014 by Amazon Kindle Support to much pomp and fanfare, and understandably so. It has a 6-inch display, 300 PPI E Ink Carta display with six built-in LEDs and an adaptive light sensor that illuminated the screen depending on the environment. In fact, its resolution and contrast were unmatched by any other electronic reader in 2014. A new feature called PagePress was introduced in this Kindle product. It comprises sensors on either side of the screen which when touched causes the page to turn. It can also be deactivated just by login into Kindle account on Kindle.Com/Support, in case you would much rather rely solely on the touch screen.

Kindle Support Phone Number

Aesthetically, Kindle Voyage is pleasing to the eye as well as practical, since it boasts a flush glass screen at the front and angular plastic edges at the back (which is made of magnesium, by the way) for better holding and lifting up. Additionally, Kindle Voyage is remarkably slim at 7.6 mm which simply improves the general user experience. To no one’s surprise, the first Kindle Voyage got overall positive reviews by such reputed platforms as The Verge and Engadget, however with a considerably hefty price tag of $ 199, it certainly induced frowns as well.

Common Problems with Amazon Kindle Fire Tablet

Every device has some hidden flaws that come forth with time and Kindle fire devices are no exception. Readers have to counter some issues no matter how carefully the eBook is handled. The blog has listed 4 generic problems with kindle Tablet e-readers alongside the solution. You must go through it if your Kindle fire is creating any problems and find ways to resolve it before reaching out to the Amazon Kindle Support for assistance.

#1. Inexplicable Drainage of the Battery

Problem: In many instances, users have complained about sudden drainage of battery which hampers their reading experience, leaving them frustrated. And for all the big claims that Amazon makes about the battery life of kindle devices, it is something of concern.

Solution: Your first instinct should be to restart your device by pressing down the Power button for forty seconds or more; that generally solves the problem and isn’t particularly time-consuming as compared to holding time of Kindle Fire Support if you decide to call them. However, it is very likely that the issue will persist therefore there are a couple of paths you can take.

First off, you could try uninstalling certain apps since it is mostly apps which are responsible for sudden battery drainage. Secondly, you could just factory reset the whole thing, but do make sure to valuable backup data on www.kindle.com/support such as photos, videos, etc.

Finally, there are always preventive measures that you can take to avoid having to come up against such a problem in the first place. For one, you should power off your Kindle Tablet whenever it is not in use. If that sounds like too much for some reason, then the least you can do is switch to Low Power Mode.

#2. Kindle WiFi Connectivity Issue

Problem: Sometimes users are unable to connect kindle to Wi-Fi which obstructs downloading and browsing. It is really a bothersome issue, but not to worry most users face this problem and hopefully, there are ways to resolve it.

Solution: If your Kindle Fire is not connecting to Wi-Fi network, there can be multiple reasons behind this problem. Thus we need to check few things one by one to fix this problem.

  1. Check Air Plane mode, you might have turned it “ON” accidently.
  2. Make sure you have entered correct password for Wi-Fi network.
  3. Make sure you are within router’s range, try to come a bit closer.
  4. Re-Start your Wi-Fi router, there might be some issues with it.
  5. Re-Start your Kindle device as this can also fix the problem.
  6. Update your Kindle Fire's operating system to the latest version.

If the above things don’t solve the problem, you should get in touch with Amazon Kindle Support for further assistance. There might be other technical issues with your Kindle device and because of them your Kindle is not able to connect to Wi-Fi network.

Kindle Fire Wi-Fi Connection

#3. Kindle Device Freezes

Problem: This is one of those problems that instantly induces panic in the user, but one must remain calm and take a deep breath.

Solution– There are some occasions when Kindle Fire Tablet users find that their device has become unresponsive while reading a book or browsing. Sometimes you may find that the home screen becomes insensitive to your touch. This is one of the most frustrating problems with Kindle Fire devices that most users face across the world. In this situation most of the users try to reach Amazon Fire Tablet Support to fix this problem but there are other simple ways to do so. If you counter this problem, the first thing that you should do is just restart your Kindle Fire device. Press and hold the power button for a few seconds, Kindle Fire Tablet would reboot. And if this way proves unsuccessful, you should go for reset Kindle to factory settings but make sure you have a backup of important files and data.

#4. MicroSD Card Not Working on Kindle

Problem: Many Kindle users have complained about their device simply failing to recognize their Micro SD card.

Solution: If your Kindle device is not recognizing microSD card then you need to check few things to fix this issue.

  1. Make sure that micro SD card is compatible with your Kindle Fire device.
  2. The micro SD card should be UHS and minimum Class 4 or higher.
  3. Make sure that the card is properly inserted into your Kindle device.
  4. Safely remove the card and re-insert into your Kindle Fire device.
  5. Make sure that the card is working properly on other devices such as phone.
  6. You can also try a different micro SD card just to check your Kindle Fire.
  7. Navigate to “Settings” -> “Storage” -> “SD Card” and check any discrepancy.

If nothing works then you need to contact Kindle Support Phone Number as a last resort. There are chances that your Kindle device itself has problems that need to fixed first. You can also look for help from other expert users who are technically sound.

Kindle SD Card Problem

How to Get Kindle Support from Amazon?

All the tech company increasingly recognizes the value of customer care service. With the absence of physical stores, tech companies continuously strive to provide effective customer service so as to keep a loyal and happy customer base. Amazon has sustained a wide clientele by establishing a multi-pronged Amazon Kindle Support system that efficaciously deals with customers’ complaints to ensure their experience with the eBook is uninterrupted and smooth.

Amazon clearly understands that, which is why they have instituted an excellent system for providing Amazon Fire Customer Service. Amazon has published lots of online Help Articles that could be utilized for basic troubleshooting for general issues. Furthermore, the Amazon Forum Posts allow people to talk about their problems with the Kindle Fire products and receive troubleshooting advice or workarounds accordingly.

Moreover, you can call them anytime, Amzaon Kindle Support Phone Number is 1-855-500-0871 toll free in United States and Canada. This is their customer service line for any kind of issue with Kindle fire. You could also just visit the Amazon website and scroll to the bottom to access the “Help” option. Additionally, clicking on the “Customer Service” option will prompt you to send them an email whereby you can give a detailed rundown of your particular problem. If you have ample time and do not like to talk over the phone, Amazon does have the “Live Chat" option to deliver excellent support for Kindle Fire devices which could be much more convenient some time.

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Do we need software for anti-virus and tune-up on Fire 8+?

Debs White

Silk browser fails to open

Judy Coolidge

The background on my Amazon fire has suddenly changed and I cannot get it back to normal. I have tried going to settings and changing the display but nothing works. Please help.

Pamela Grimm

My kindle will do download emails since Feb. 18th 2021. How to correct this?

Willy Somarribas

My Oasis 9. generation kindle ask me for the code. It has not code before.


My kindle will not download books I want to purchase

Susan Blomgren

I am having trouble AGAIN! I cannot access my kindle unlimited account! My account is good so frustrating! HELP! Several times this has happened!

Susan Blomgren

I am unable to access books on my kindle unlimited access it is third time my account is supposed to be okay been told them each time

Joe Caprara

i have deleted/removed the ‘Hockey Shootout’ app from my Kindle Fire; I have, on my Amazon account, deleted this same app. it still monkies with me, though, by appearing in my Silk Browser and stopping operation of the tablet. How do I cleanse this bad app from my tablet, forever?

Susan Goodman

I have purchase many books thru my Kindle Unlimited account. I pay a monthly fee to Kindle. When I select a book to read, they are now only coming to me as audio only. Why???? How can I get them in reading form and not audio.
Please help!

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